At Maxmilalondon, we are committed to delivering your orders quickly and securely. This Shipping Policy outlines how we handle shipping and delivery.
1. Shipping Coverage
- We currently offer free standard delivery within the United Kingdom.
- At this moment, we do not provide international shipping outside the UK.
2. Processing Time
- All orders are processed within 1–3 business days (Monday to Friday) after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
- Standard Delivery: 4–7 business days within the UK.
- Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
4. Order Tracking
- Once your order has been dispatched, you will receive a confirmation email with tracking details.
- You can track your shipment here.
5. Address Accuracy
- Customers are responsible for providing the correct shipping address at checkout.
- If you need to update your shipping address, please contact us at info@maxmilalondon.com within 12 hours of placing your order
- We are not responsible for lost parcels due to incorrect or incomplete addresses.
6. Delayed or Missing Orders
- If your order has not arrived within the expected delivery timeframe, please contact us.
- We will investigate with the courier and provide a solution.
7. Contact Us
Maxmilalondon.com is operated by Viet E-commerce, a company registered in the Netherlands.
Store Name: Maxmilalondon
Company Number: 96963581
VAT Number: NL005240549B24
Support Email: info@maxmilalondon.com
Phone Number: +447516518500
Business Hours: 09:00 - 18:00 GMT (Monday to Friday)
Business Address: Trasmolenlaan 12, 3447 GZ Woerden, Netherlands